If you're trying to refresh your bank connection but it's not working, or if the balance shown in Gimi is incorrect, please follow the steps below.
Unlink all your children's bank accounts. Go to Settings > Bank accounts and tap the red trash can icon next to each linked account. See the video below for this step.
Remove the entire bank connection. Go back to the Bank accounts page. You should now see another red trash can icon at the bottom of the page. Tap it to remove the entire bank connection. See the picture and video below for this step.
Close the app completely. Make sure you fully close Gimi before setting up the bank connection again. Don't just leave the app running in the background.
Connect your bank account again and start the pairing process from the beginning.
Please note
This process removes your child's savings goal. The savings goal will instead be moved to your child's wishlist. Your child can of course create the same savings goal again afterwards.
Video showing the first two steps: LINK